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In everything we do, we act with integrity and honesty, are respectful
of other strengths, competencies and time frames. We seek to
understand and are collaborative in nature.
Our systemic, action research approach with the leadership team
begins with the end in mind and because no two organizations
are the same, we want to hear what your vision looks like. There
are typical roadmaps and processes that we use to help you reach
your desired state:
Entry and Contracting
When a problem demands a solution or an
opportunity to explore exists, we collaborate with you to explore
your needs, hopes and concerns and define your desired outcomes
and expectations. We offer proven processes and propose options
for proceeding and suggest decision guidelines. Also incorporated
at this stage is an agreement of roles and responsibilities
between all parties and the identification of additional resources.
Data Collection and Diagnosis
Continuing in the exploration mode, we
interview stakeholder teams – leadership and others -
to obtain further clarity, gaining new information and/or validating
data that is already known to provide the basis for leadership
team to make informed decisions. We then provide summary feedback
of our findings to the leadership team.
Decision to Act and Implementation
Because the results of activities are owned
by you as the client, it is during this stage that agreements
are made by you to move forward in the process. Together, we
develop decision guidelines to evaluate solution possibilities,
agree on recommendations and develop the implementation plan
that includes milestones, accountabilities, requisite resources
, roles and responsibilities. We work with the change project
team to facilitate activities to deadlines.
Evaluation
Throughout the implementation process,
the project team is evaluating progress against the milestones
developed in the implementation planning. We work with
the project team to make revisions to the implementation
plan and address performance measures against your defined
success criteria.
Our Processes Entail
Visioning
Surveys
Interviews and Dialogue
Whole Systems Methodologies
Group Decision Support Systems
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Our Method
