Client: Sanofi Genzyme
Industry: Biotech
The Challenge:
This specialty biotech company was rebuilding itself and its public reputation after experiencing a manufacturing shutdown due to a viral contamination of one of its best-selling products. As part of this effort, the organization restructured and introduced new global leaders.
Transformation Strategies was asked to help assimilate the new leadership, socialize their philosophies across the enterprise and establish common business processes across all plants.
The Solution:
Transformation Strategies supported Genzyme’s major reorganization by performing a current-state assessment, establishing communication and training plans, coaching the new leadership team on techniques and processes, rewriting job descriptions and facilitating strategic planning sessions. In addition, an assessment and feedback meeting was facilitated where independent plant operators quickly came into agreement on common practices and action plans, which were theretofore unaligned. The new leadership was pleasantly surprised at speed of the mindset shift .The end result was an aligned organization that improved transactional and strategic decision making across all plants.
Client: Trinseo
Industry: Chemical Manufacturing
The Challenge:
After significant changes to its organizational structure, Trinseo was seeking a Change Management partner to support a full-scale, global SAP implementation impacting over 3,000 users.
Transformation Strategies was tasked with developing a change strategy, communication plan and stakeholder analysis.
The Solution:
Transformation Strategies consulted to the client to lead planning and alignment sessions with the Project Management Team to establish business-readiness strategies, developed comprehensive training and communication plans and established and launched a Change Network with over 70 global participants within six weeks.
Client: Pfizer
Industry: Pharmaceutical
The Challenge:
Pfizer, one of the world’s premier biopharmaceutical companies, had a need to combine its document management systems as a result of its merger with Wyeth. A specific strategy to accelerate the adoption of the system was needed to help ensure a single-source records management process across the enterprise.
Transformation Strategies was tasked with developing a change management strategy and implementation plan to position 30,000 employees to utilize the system.
The Solution:
Collaborating with over 60 senior business leaders and over 300 business subject matter experts, Transformation Strategies identified business-readiness strategies, key messages and repeatable tools and processes to enable the adoption. To support the implementation, more than 50 communication templates and job aids were created, five town hall meetings conducted, 43 SharePoint sites developed, and 20 monthly newsletters and 190+ targeted emails were distributed. Client satisfaction ratings of 4.3 out of 5 were reported in the areas of business engagement, project effectiveness and business continuity.
Client: Merck
Industry: Pharmaceutical
The Challenge:
As a result of its merger with Schering-Plough, this large pharmaceutical company was implementing a drug registration system to provide a reliable tracking method of its globally marketed drugs. An anticipated challenge was the required buy-in from participating countries to comply with data-entry requirements.
Transformation Strategies was asked to partner with the client to develop a comprehensive change strategy and help ensure compliance.
The Solution:
A key driver to the success of this engagement was the establishment of a globally distributed Change Advocate Network of more than 100 delegates, each representing the voice of their local constituents. A robust set of communication tools were utilized, including country-specific dashboards to track go-live readiness. All 3,000+ participants were trained and prepared for the successful launch.
Client: MainLine Health
Industry: Healthcare
The Challenge:
The information technology function in this large healthcare system was operating with an outdated set of infrastructure and business processes, which was impacting its ability to service the internal customer’s growing technological needs in a highly regulated environment.
Transformation Strategies partnered with the Chief Information Officer to restructure the department and to develop and implement new processes.
The Solution:
After conducting initial assessments, Transformation Strategies facilitated numerous strategic planning sessions resulting in a renewed departmental vision, redesigned workflow processes and updated roles and responsibilities. The outcomes enabled individuals to work more efficiently together and build stronger “trusted advisor relationships” with their internal business units.
Client:Vanguard
Industry: Finance
The Challenge:
The goal of creating a transformational information technology function impacting 4,000+ crew members prompted an initiative to implement a cloud-based DevSecOps operating environment. The planning and design stages of the implementation involved establishing a clear business case and change strategy to guide the execution.
The Solution:
Transformation Strategies supported the planning team in developing the overall change strategy, communication and education plans, and leadership coaching models for implementation across multiple functional departments.